School Transport

At Karrabee Bus + Coach we can help you to register online and offer the following

Parents can call at our office at 46 Main Street, Kandanga where we offer you one on one assistance while you register online

Phone Julie on 0438 843 195 with any questions regarding

• the electronic form
• eligibility to different schools
• whether fares are applicable. 
• pick up times
• The paper forms are available if the online system is not accessible.

Fares may apply for some students and the Karrabee team will email parents/guardians after the online form is submitted to confirm fares and pick up and drop off locations and times.   All fares are now paid via the Travel2School App which is available to download to parents mobile phone free of charge.  The Travel2School App has other benefits including live tracking of buses in real time.  No more wondering how far away your bus is….you can track it as it comes closer to your bus stop.

About the Travel2School App

Known as Queensland School Ticketing, the Travel2School App lets you manage smartcards that are required for eligible School Transport Assistance Scheme passengers and farepayers travelling on school buses.

Parents and carers can use this app for:

• setting up a Travel2School App account and manage smartcard account/s
• monitoring bus services with live tracking
• bookmarking your school bus route to receive updates about the bus’s running time
• enabling notifications from the app to receive updates about the use of the smartcard
• enabling push notifications from operators, a communication tool for emergencies
• managing smart accounts with auto-top up of funds.

Downloading the Travel2School App

The Travel2School App is only available for iOS or Android. There are currently no plans to make the app available for other devices or operating systems.  The Travel2School App is available for download at any time on Google Play and the Apple App Store.

The setup of the Travel2School App is easy and intuitive. You may find the Quick Reference Guide Travel2School App helpful to provide more information but essentially your tasks are:

1. Download Travel2School App. Available from Apple App Store or Google Play.
2. Create a new user account with your usual email address and a unique password.
3. Choose your favourite bus operator, this is us!  😊
4. Link your child’s smartcards to the Travel2School app account by scanning the QR Code on the Student Card.
5. Configure your notifications, these can be updated later.
6. If required, add funds to your smartcard for any top-up or other fares you pay
7. Also, if required, enable the auto top up to setup your ongoing fare payments
8. If you need help, check out the help features, or contact us.

If you stay signed into the app you have easy access to its features. If you choose to sign out, please remember your username and password.  The login process is easy if you remember your username and password (logging into the app).

Supporting your child with their smartcard

Please talk to your child about this being a new responsibility for them to look after their smartcard. They might like to keep it in a wallet, a special pocket of their school bag, or maybe a lanyard might help.

They will need to remember this smartcard every time they travel.  They will be learning to tap on at the start of every journey and tap off when they get to their destination. For some children the time travelling on the bus is the time that they ‘lose their card’. A reminder from you to keep hold of it or pop it in that special pocket whilst they travel will help.

Our drivers will be supporting children to learn these new travel behaviours also.

Misplaced and lost smartcards

A misplaced, or temporarily forgotten smartcard, can be easily managed by our driver. Not something we want to support every trip but we can look your child up on our onboard system and register their travel manually. This does take a little time to do this and if done regularly will affect our on time running, so let’s work together to help children remember their smartcard every day.

A lost smartcard will need to be replaced by chatting to the driver or contacting the Karrabee Office by text on 0438 843195 and will also require parents and guardians to manage setting your smartcard accounts again.  Lost cards attract a fee of $10 which is charged to the card account so that payment can be made.  The driver can accept payment in cash if preferred.

Thank you for those of you who are using QST for the first time….welcome

Terms of use and privacy of your information

View our terms and conditions and how we will keep your information private

If your child attends a private school they may be eligible for subsidies.  CLICK HERE to find out more.  Applications for reimbursement can be made twice a year.  

A conveyance allowance is available from Queensland Department of Transport and Main Roads for families who travel extended distances for their children to catch a school bus.  CLICK HERE to find out more